FAQS

When Will My Order Ship?

We aim to process and ship all orders within 3–15 business days of purchase.
Once your order has been dispatched, you will receive a confirmation email with tracking details.

How Do I Cancel an Order?

Orders can only be canceled within 12 hours of being placed. After that, your order is likely already being processed or shipped, and we cannot make changes.
We appreciate your understanding as we prioritize fast, efficient service.

What Is Your Return Policy?

If you receive an item that is defective, damaged, or incorrect, please email us at casefiy@zohomail.com within 7 days of delivery.
Our support team will review your case and provide next steps.
Please do not send back any items without prior approval—unauthorized returns will not be accepted.
We reserve the right to deny return requests that do not meet our policy criteria.

What Payment Methods Do You Accept?

We accept:

• PayPal
• Credit Cards: Visa, MasterCard, Discover, American Express
• Debit Cards

All transactions are processed securely.