
CASEFIY FAQ
1. Which phone models are compatible with CASEFIY cases?
1. Which phone models are compatible with CASEFIY cases?
CASEFIY offers precision-engineered cases compatible with all major smartphone models, including Samsung Galaxy S Series, Note Series, iPhone, and more. Each product page specifies exact compatibility for a perfect fit.
2. What materials are used in CASEFIY cases?
2. What materials are used in CASEFIY cases?
Our cases are crafted from premium, eco-friendly materials, including durable PU leather and shock-absorbing inner layers. All materials are tested for longevity, safety, and sustainability.
3. How protective are CASEFIY cases?
3. How protective are CASEFIY cases?
Designed with engineered durability, CASEFIY cases provide excellent protection against drops, scratches, and daily wear while maintaining a slim, stylish profile.
4. Do any CASEFIY cases include modular or removable features?
4. Do any CASEFIY cases include modular or removable features?
Yes. Select CASEFIY cases feature removable magnetic wallet pockets or modular components, allowing flexible use without compromising protection.
5. What is the recommended method to clean my CASEFIY case?
5. What is the recommended method to clean my CASEFIY case?
We recommend using a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners to preserve the material integrity and aesthetic finish.
6. Do you offer international shipping?
6. Do you offer international shipping?
CASEFIY ships globally with reliable tracking. Delivery times and shipping fees vary by destination; please refer to our shipping policy for details.
7. What is CASEFIY’s return or satisfaction policy?
7. What is CASEFIY’s return or satisfaction policy?
We provide a 30-day satisfaction guarantee. If you’re not fully satisfied, contact our support team to arrange a replacement or refund.
8. How can I contact CASEFIY customer service?
8. How can I contact CASEFIY customer service?
Our dedicated support team is available 24/7 via email, live chat, or contact form to answer questions, assist with orders, and provide product guidance.